SHIPPING POLICY

At NOT SORRY, we prepare and manufacture every order especially for you.

We operate with a made-to-order production system, ensuring that each garment is carefully prepared before being shipped.

🇨🇭 SHIPPING WITHIN SWITZERLAND

We ship throughout Switzerland.

Once your order has been confirmed, we begin preparing and manufacturing your garments.

Production & preparation: 2–5 business days.

Shipping: depending on your delivery address and the shipping service selected.

The total estimated delivery time from order confirmation to delivery is approximately 5–10 business days.

Delivery times may vary during periods of high demand, public holidays, or exceptional circumstances related to transportation.

Once your order has been shipped, you will receive the available tracking information so you can follow the status of your delivery.

Please make sure that the shipping address provided at checkout is complete and correct.

NOT SORRY is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

To maintain our quality standards, each garment is specially prepared after the order is placed.

For this reason, production times may vary slightly depending on the volume of orders we receive.

Our goal is to make sure you receive your product in perfect condition and ready to wear.

If your order is experiencing an issue or you believe it is taking longer than expected, please contact us.

Our team will be happy to help you find a solution.

NOT SORRY
NO EXPLANATIONS NEEDED.